What Dell diagnostic tools can I use to diagnose and fix hardware problems? If your computer is experiencing performance issues, but you do not know which hardware component is causing the problem or how to fix it, Dell offers several hardware diagnostic tools to help you. We can fix your Windows- based device or send you replacement parts if your device is within warranty coverage.
Running the Quick Test also installs Support. Assist to help you troubleshoot your device in the future.
Having problems with a part of the computer? Use Hardware Diagnostic Tools to test the hardware on the computer for. Testing for Hardware Problems Using Hardware Diagnostic Tools. Windows - Disk Diagnostic Tools. Scandisk and Disk Defragmenter are two hard-drive maintenance tools included on Windows operating systems to help provide optimal disk. Computer Hardware and Software PC Diagnostics Test and Repair tools for System Troubleshooting. Computer hardware diagnostics repair tools for pc, mac and android.
Note: Some diagnostic tests may display graphics or a status dialog box and some tests may require your participation. Refer to the Dell knowledge- base article Dell Online Diagnostic Tool - Troubleshoot your Dell PC for more information. Dell Quick Test. Quick Test scans the hard disk drive, memory, processory and optical disc drive of your Windows- based PC or tablet.
If an error is detected, we will fix it automatically, suggest troubleshooting steps, recommend further tests or help you get compatible replacement parts. Browse to the Dell PC Diagnostics page. Click Run Quick Test. Dell System Detect application is required to identify your Dell device in order to provide a customized support experience.
Follow the on- screen prompts to install Dell System Detect application. Follow the on- screen instructions to install Dell Support. Assist application.
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Once Dell Support. Assist application is installed, the diagnostic tests will be initiated.
This set of diagnostics runs before Microsoft Windows starts, so you can diagnose hardware issues without a working operating system. The initial scan lasts a few minutes and checks the system memory(RAM), hard disk drive, processor and several other hardware components for errors. Refer to the Dell knowledge- base article Resolve hardware issues using e. PSA or PSA diagnostics and guide to error codes for more information. Dell Pre- boot System Assessment or enhanced Pre- boot System Assessment (PSA or e. PSA)To initialize the Dell PSA or e. PSA diagnostics: Restart your computer.
When the Dell logo appears, press F1. One- time Boot menu. Use the down arrow key on the keyboard to select Diagnostics and press the Enter key. Follow the on- screen prompts and answer them appropriately to complete the assessment. Write down any error codes listed.
Use the Dell Interactive Support Agent(English only) to get information about e. PSA or PSA diagnostic error codes.
Support Video - Diagnose Hardware Issues on your Dell Notebook or Desktop Computer. Dell Support. Assist for PCs and tablets.
Dell Support. Assist proactively checks the health of your computer's hardware and software. When an issue is detected, Support. Assist notifies you.
Support. Assist is preinstalled on all new Dell home PCs and Tablets. If you have a device less than a year old, simply search your device for . If your device did not come with Support.
Assist preinstalled or you want to reinstall Support. Assist, make sure that your device meets the minimum system requirements and download Support. Assist for PCs and tablets. Refer to the Dell knowledge- base article Dell Support. Assist for PC's and Tablets for more information.
To initialize the diagnostics using Dell Support. Assist: Click the Windows Start button. Go to All Programs.
Under the Dell folder, click Support. Assist. Click the Checkup tile. Choose the type of diagnostic test you would like to initiate.